FAQ
How can I contact your company if I have any questions?
You can contact us within 3 ways. Email us. Our email address is support@puritygleam.com. We will respond you within 24-48 hours.
When will I receive my order?
Delivery Time= Processing Time + Shipping Time. The estimated processing time is listed on the product page, some popular styles can be shipped out in 1-3 working days, while engraved or custom orders may take up to 7-10 working days.
How can I track my order?
Once your order is placed, you will receive an order confirmation email. You can also log in to our website and track your order under “Account> My account> My orders” Once your order is shipped, you will receive an email with tracking number.
What payment method do you accept?
We Only accept Cash On Delivery for now.
You can contact us within 3 ways. Email us. Our email address is support@puritygleam.com. We will respond you within 24-48 hours.
When will I receive my order?
Delivery Time= Processing Time + Shipping Time. The estimated processing time is listed on the product page, some popular styles can be shipped out in 1-3 working days, while engraved or custom orders may take up to 7-10 working days.
How can I track my order?
Once your order is placed, you will receive an order confirmation email. You can also log in to our website and track your order under “Account> My account> My orders” Once your order is shipped, you will receive an email with tracking number.
What payment method do you accept?
We Only accept Cash On Delivery for now.